Document D-01
Account & Data Rights
Last updated December 2024

Delete your account.
Permanently.

A document in 3 chapters

Request the deletion of your zakaz account and all associated personal data from our systems.

01

What Gets Deleted

  • Your account profile and login credentials
  • Order history and delivery preferences
  • Stored payment information
  • Personal information (name, address, phone)
  • App usage data and preferences
Important

This cannot be undone

This action is permanent. You will lose access to your account and all associated data.

Processing may take up to 30 days from the day we receive your request.

02

Submit a Request

To request account deletion, send an email to our support team with the details below. We reply to every request.

Send to
support@zakazapp.com
Include in your message: your registered email address, the phone number linked to the account, and — optionally — your reason for leaving.
Send Deletion Request
03

The Timeline

1

Request Received

We receive your deletion request and verify your identity.

2

Processing

Data deletion begins across all our systems and databases.

3

Completion

You receive confirmation when deletion is complete.

Have questions? Read the Privacy Policy or contact support.